Out of Town Blog
ATPI Boosts Global Services with International Center of Excellence in the Philippines
New ATPI Hub in Makati Delivers 24/7 Travel Management Solutions to Clients Worldwide
ATPI, a renowned leader in travel and event solutions, is proudly advancing its global support capabilities and reinforcing its dedication to delivering exceptional, 24/7 travel management services with the unveiling of its new International Center of Excellence (ICE). This state-of-the-art facility symbolizes ATPI’s commitment to providing unparalleled service and expertise, ensuring clients receive top-notch support tailored to their unique travel needs, no matter where they are in the world.
ICE Manila serves as a pivotal hub for ATPI, efficiently supporting its clients in multifaceted, high-stakes, and mission-critical sectors such as marine, energy, corporate, and sports travel. Operating in dynamic and demanding markets, these segments require an unwavering commitment to premium standards, meticulous precision, rapid responsiveness, and cost efficiency. Additionally, seamless coordination across all time zones is essential—elements that ATPI expertly excels in, ensuring that every client experience is not only streamlined but also tailored to meet the unique challenges of their industries.
The Center embodies ATPI’s commitment to enhancing travel management standards globally, providing unparalleled support for client operations across various regions. With a focus on prestigious markets such as Singapore, Hong Kong, Australia, Greece, France, and Denmark, ATPI is dedicated to delivering exceptional service.
The launch of ICE Manila marks a significant investment in the exceptional talent of the Philippines, combined with state-of-the-art technology. This includes the integration of proprietary platforms like CrewLink and CrewHub, which streamline crew rotation and logistics. These centralized portals facilitate seamless communication and timely travel updates for crew members. These innovative tools are vital to ATPI’s service delivery, ensuring that their growing, skilled workforce is well-equipped to meet the rising demands of the travel industry.
Clients will have the unparalleled advantage of accessing ICE Manila’s comprehensive suite of travel management services around the clock, every day of the week. Our extensive offerings encompass everything from meticulous reservations and ticketing to personalized itinerary planning, robust post-sales support, real-time traveler tracking, and vital emergency communication systems. These features are designed to ensure traveler safety and operational continuity at all times.
Nestled in the heart of Makati City, our location is not only accessible but also fortified by a well-established business infrastructure, positioning it as a strategic hub for both ATPI and its esteemed clients. Makati’s accreditation by the Philippines Economic Zone Authority guarantees adherence to international standards, further enhancing its appeal.
Currently, ICE Manila operates with approximately 100 dedicated team members, but we are carefully designed to accommodate any surge in demand. Our recruitment efforts are focused on attracting seasoned travel professionals, particularly those with expertise in the Amadeus and Sabre distribution systems, as well as individuals experienced in marine coordination, business process outsourcing (BPO) operations, and corporate travel services.
Yvette Araullo, Managing Director – ATPI Philippines said: “ICE Manila is our commitment to excellence, underscoring ATPI’s undivided focus on top-tier client services and strengthening our capability to deliver responsive, reliable, and tailored travel solutions anywhere in the world. We take pride in our Filipino talent, and are confident that our local workforce expertise is more than capable of enhancing international operations. In line with ATPI’s continuous growth, the Center will also act as a prime catalyst to complement our future expansion and innovation initiatives.”
The grand opening of ICE Manila solidifies the company’s status as a premier player within the travel and events industry, distinguished by its deep-rooted local expertise, an extensive international network, and a keen ability to anticipate and adapt to the rapidly changing landscape of travel demands and trends. Moreover, ATPI’s strategic investment in nurturing homegrown talent and integrating cutting-edge technology into its global operations emphasizes the company’s commitment to delivering best-in-class practices. This is achieved through its innovative service offerings, dynamic partnerships, and a strong focus on sustainable initiatives, all of which reinforce its vision for the future of travel and events.
Manila Travel Tour Packages You Should Try
Follow and Subscribe to OutofTownBlog.com on Facebook, Twitter, Instagram, Pinterest, and YouTube for more Travel related updates.
ATPI Boosts Global Services with International Center of Excellence in the Philippines
Melo Villareal
Out of Town Blog
